What do I do if I have a problem with work done by or a product sold by an MIAZ member?

In the first instance go back to where you purchased, serviced or had your vehicle repaired, and speak to the owner as to what the issue is and how it can be resolved. If you are not satisfied with the response then contact the MIAZ mediation service on +263 4 253 281. We have specialists that can take your complaint and work with you and the MIAZ member to reach a resolution. More information can be found on the mediation page.